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Frequently Asked Questions


How long will my package take to arrive?

For Express Delivery

Your Order will take approximately 3 to 7  days to be delivered.

For Standard Delivery

Your Order will take approximately 10 to 25 days to be delivered.

For More details, Visit Our Shipping Policy.

What is the status of my order?

Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order.

What payment methods do you accept?

You can purchase on our website using a debit or credit card via Paypal or directly via your Paypal Account.

Where do you ship?

We currently only ship to the United-States.

Do you accept returns?

We do accept returns in respect to the following conditions:
- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The return request is made within 30 days of delivery

To ask for a return, please contact our support at support@itechlevel.com

Are returns free?

No, Returns are the responsibility of the buyer.

Other Questions?

Don't Worry, you can reach us via our Contact Us Page.


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